Grievance Policy

Grievance procedures at individual faculties at Harvard University may vary. The procedures below describe the grievance procedures concerning accommodations for students registered in Harvard College, and the Graduate School of Arts and Sciences, including the School of Engineering and Applied Sciences.

DAO will provide a student with written notice of why a requested accommodation is not approved. If a student disagrees with the decision of the DAO Director regarding academic or non-academic accommodations, the student may request reconsideration of the decision as follows:

In the event that the student does not accept the initial decision of the DAO Director, they will provide a written explanation and request for reconsideration to the DAO Director. To the extent relevant, the DAO Director also may request other individuals (Faculty members or administrators) for their views, e.g., in a case where an accommodation was denied on the grounds that it would compromise the essential requirements of a course or program. To the extent relevant, the DAO Director may request additional clinical documentation or an independent medical opinion on the request for accommodation, or may gather information pertinent to the request for accommodation.

If the above does not produce agreement, the student may appeal in writing to University Disability Services who has responsibility for ensuring that the University's policies and procedures comply with Federal, State and University requirements, including Section 504 of the Rehabilitation Act of 1973. Prior to appealing to University Disability Services, the student is expected to have first sought reconsideration from the DAO Director.