Written documents do not usually give the entire picture of a student or what their experiences are. First and foremost, an interactive conversation helps our staff assess what the best services or accommodations are for a student. It also provides a time for open discussion and a chance for the student to pose questions that may not arise until speaking one-on-one in a personal setting. Students, being the experts on their disabilities, are asked to share their history of accommodation needs, current barriers in their living and learning environments, and discuss the best ways to create equity through the resources that DAO offers. This interactive process is what we call an Access Meeting. Students are not limited to one initial meeting, and are encouraged to continue to connect with DAO throughout their time at Harvard.